Meet The Customer Experience Team.

At Big Motoring World we take customer service very seriously and strive to provide the best customer service before, during and after the purchase of your new car.

We have a dedicated after-sales customer care team that work to resolve all customer issues and enquiries within 72 hours of the request being logged. We are also in the process of building a new call centre! Our call centre will be open 7 days-a-week and will enable more calls to be taken and returned at a faster pace. We’ll find you your dream car in no time at all.

And now, we are offering you the chance to win £250 Love 2Shop vouchers with our customer experience team.

All you have to do is answer 6 simple questions with our customer experience team. Once you have done this you will be entered into our draw to win. There’s also another £100 cash up for offer too if you have the best smile!

We hope to see you soon! 

By: Unknown On 10:35

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Big Motoring World needs you!

Big Motoring World need you! 

Yes Big Motoring World need more staff. With our business ever expanding, we need more people to join our Big Motoring World family.

This time, we are looking to find an enthusiastic and motivated customer service representative.

Experience isn't required all we ask is that you’re confident on the phones and ready to learn!

If you’d like to join the team of the UK's biggest pre-owned BMW and Mercedes dealer, all you need to do is email your CV and cover letter to: jobs(at)bigmotoringworld.co.uk.

We’ll look forward to seeing you soon. 

By: Unknown On 15:48

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Our dedicated call centre

Hello all,

I'm sure you are aware by now that we have expanded our West Malling site (again!). Here's a quick peek at our new site:

As part of our expansion we have launched a dedicated call centre and team in order to deliver even better customer service to all of our valued customers.

Below, you can see our call centre:

All set up and ready for action. Our dedicated call team work from Monday to Sunday and will endeavour to help you with any enquiries you have. Not sure what car best fits your needs? Not sure what colour or model car to go for or simply need some advice? Ring our dedicated call centre team and they will be able to answer your questions in no time at all.

Give our team a ring on: 01732 423 030

We’ll look forward to seeing you soon! 

By: Unknown On 16:41

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