Hello Bloggers,
As of Monday,
we are very proud to announce the arrival of our Big Assist Team. The team are solely
dedicated to providing excellent after-sale customer service to all of our
customers.
We aim to eliminate any doubts that
our customers may have in relation to post-sale customer care and fill them
with confidence when purchasing from us. In order to make sure we provide the
best after-sale customer service, the Big Assist team aim to respond to all
customers motoring queries within 24 to 72 hours.
Peter Waddell; the owner of the Big
Motoring World Group, believes that the investment in a dedicated customer
service team for after-sales will finally “put any misconceptions” about our
non-existent customer service “to bed once and for all!” saying:
“I hope this investment in a
customer-focused after-sales team will dispel the myth that Big Motoring World
has no after-sale customer service. Our team has worked tirelessly over the
years to build a one-stop-shop for motorists looking to buy and service premium
vehicles. During this time we’ve upped our game to guarantee an unbeatable
level of after-sale services and this brand-new dedicated team will just go to
extenuate that further.”
Our new 24
hour Service Centre; based in Snodland, where you can drop your car off one day
and collect the next will also play home to the Big Assist Team. All customers
have to do is email bigassist@bigmotoringworld.co.uk
or call 01634 248 648 to speak to a member of our team directly.
We hope to
see you soon!
By:
Big Motoring World Blog
On 15:09
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